Privacy Policy
Last updated: January 2025
At Manuka Europe, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase.
Table of Contents
Information We Collect
We collect information that you provide directly to us, as well as information collected automatically when you use our website:
- Personal identification information (name, email address, phone number)
- Shipping and billing addresses
- Payment information (processed securely through our payment provider)
- Order history and preferences
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and delivery
- Communicate with you about your orders, products, and promotions
- Improve our website, products, and customer service
- Comply with legal obligations and protect our rights
Data Sharing
We do not sell your personal information. We may share your data with:
- Shipping carriers to deliver your orders (bPost, UPS)
- Payment processors to securely handle transactions (Worldline)
- Service providers who assist in our operations under strict confidentiality agreements
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
SSL Encryption
Encrypted Storage
Access Controls
Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the following rights:
Right of Access
Request a copy of your personal data that we hold.
Right to Rectification
Request correction of inaccurate personal data.
Right to Erasure
Request deletion of your personal data under certain conditions.
Right to Portability
Request transfer of your data to another service.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order information is typically retained for 7 years for tax and accounting purposes.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: